‘He’s a man who is doing something right’: UPS customer on his final days in business
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The final days of a UPS delivery driver have left a customer in tears after his company cancelled the final delivery of a package because of a medical emergency.
Nathan Mihalik says he was on his way to the post office in a rural community in New York when he was told his parcel was late.
“They said, ‘It’s been late and we can’t take it,’ and they said, we have to cancel it, and that was the last thing I was expecting,” Mihadik told CBC News.
“I’m so upset.
It’s just terrible.
It just really saddens me.”
The 24-year-old lives in New Jersey, where UPS operates.
But he says the company is cancelling his final deliveries to make room for the new, faster delivery system.
“The reason for the cancellation is a medical condition,” Michik said.
“And it’s just heartbreaking.
I’ve been doing this for seven years now, and this is the last time I’ll be able to do it.”
Mihik says his family was able to collect his package the next day but was left disappointed by the company’s decision.
“We were hoping for a package.
We were expecting something nice, something really big.
We don’t have a lot of time.
And so we were trying to pick up our son from school and to pick him up the next morning, and the UPS guy just cancelled it.
So we just got angry,” Mikhik said, tears streaming down his face.
“It’s a huge disappointment to us, and it’s a sad day.”
Mikhidik says UPS has told him that if he had waited to pick his son up he would have been able to pick it up and bring it to the delivery location.
He says he will be returning to UPS for a replacement.
“There are so many more deliveries than we could possibly do, so it’s really hard to even think about the possibility that this guy could get sick.
So it’s kind of upsetting,” Miy said.
Mihamik says it’s difficult to see a future with UPS, which has faced several scandals, including one that saw an employee resign after he was caught on camera threatening a customer with a knife.
“If I can’t get a replacement, I will probably have to go elsewhere,” Mijik said with tears in his eyes.
Miy says he is also upset that the UPS worker he’s been working with has left the company, which he says is a loss.
“He’s been there for so many years and I mean, it’s hard to see him leaving, especially with all the bad things going on,” Miatik said in an interview with CBC News from New York.
“This is a very good company, and we will work with them to see if we can find someone who can work for them for the rest of my life.”
Miatika, who was also a delivery driver, says he’s sad to hear that UPS is ending his contract and moving on.
“My last days are going to be really sad because I’m just tired.
It would be really difficult to do something else,” Mikik said to CBC News, tears running down his cheeks.
“But it’s not the end.
I just want to thank UPS for their support.”
UPS says it will not comment on individual cases, but that it has been in touch with the Mihiks.
The company says it has worked hard to improve customer service, and in the past, it has used its platform to deliver packages for the homeless and those in need.
In February, it launched a $2-billion pilot program to replace its delivery workers.
The final days of a UPS delivery driver have left a customer in tears after his company cancelled the final…