How to order a $200 Neo Express Logistics order and get a $600 voucher
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The company has issued a statement on its blog confirming the voucher will be “on hold” until a full refund is received from customers.
“As a result of the recent news that Neo Express is temporarily suspending all online orders, customers who placed an online order with us in the past 24 hours may be receiving an email to confirm their voucher has been delivered,” the post read.
“We apologise for the inconvenience this has caused, but as we have not received a refund for all orders placed since December, we are temporarily suspending online orders until this issue is resolved.”
This is not the first time Neo Express has been hit by a similar issue.
In August, the company suffered a similar delay in processing orders when the voucher was cancelled due to an outage.
The voucher was originally due to arrive on December 18, but was pushed back due to the weather.
Neo Express had previously confirmed that the voucher would arrive on time, but customers were left waiting for months before receiving their voucher.
The company has issued a statement on its blog confirming the voucher will be “on hold” until a full refund…